Privacy policy

Privacy Policy

This policy explains how we collect and use your personal information when you visit our store or make a purchase.

Information we collect

  • Order details: name, shipping and billing address, email, phone number and the products you buy.
  • Payment details are processed securely by our payment providers – we never store full card numbers.
  • Device and usage information collected through cookies and similar technologies.
  • Your email address and answers you choose to give when you sign up for our newsletter.

How we use it

  • To process and deliver your order and to communicate with you about it.
  • To provide customer support.
  • To send marketing emails if you have signed up – you can unsubscribe at any time.
  • To improve our store and prevent fraud.

Sharing

We share information only with service providers that help us run the store (such as Shopify, payment providers and shipping carriers), or when required by law.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or object to its processing. Contact us at info@waxclean.se to make a request.

Cookies

You can manage cookies through the cookie banner and your browser settings.

Contact

For questions about this policy, email info@waxclean.se.

Company information: Mardini Limited, Unit 1603, 16th Floor, The L. Plaza, 367–375 Queen's Road Central, Sheung Wan, Hong Kong SAR